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Privacy Policy
Effective Date: 09/17/2025

VitalRoots Physical Therapy LLC is committed to protecting you privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and mobile physical therapy offerings.

1. Information we collect

We may collect the following information:

  • Personal information: Name, email address, phone number, mailing address, and emergency contact information

  • Health information: Relevant medical history, physical therapy needs, and treatment records (as provided by you)

  • Payment information: Billing details necessary to process payments

  • Usage data: Information on how you interact with our website (i.e. cookies, IP address, browser type)​

2. How we use your information​

We use the information collected to:

  • Provide and manage our physical therapy services

  • Communicate with you regarding appointments, updates, and promotions

  • Process billing and payments

  • Improve our website and services

  • Comply with legal and regulatory requirements

3. Sharing information​

We do not sell or rent your personal information. We may share your information only in the following situations:

  • With service providers: Such as billing processors, IT support, or scheduling platforms

  • For legal reasons: If required by law, regulation, or court order

  • With your consent: If you request we share your information with another provider or organization.

4. Data Security​

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However no method of transmission or storage is 100% secure

5. Cookies and tracking

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, but this may affect site functionality.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you.

  • Request corrections to your information.

  • Request deletion of your information (subject to legal and medical record-keeping requirements).

  • Opt out of promotional communications.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

8. Third party links

Our website may link to third-party sites. We are not responsible for the privacy practices of these sites.

9. Changes to the policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

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